ROOTESSA
Contact Us
Last updated: September 2026
Rootessa is a hair, skin & nails care brand — Rootessa Peptide Serum, Rootessa Hair Oil, and Rootessa Hair, Skin & Nails Gummies — operated by Rootessa S.A., based in Boquerón, Chiriquí, Panama. We're an online-only store; there is no retail location to visit in person.
Phone
Company address
Rootessa S.A.
Urb. Palmera Village
Boquerón, Chiriquí, Panama
What to contact us about
- Order or shipping questions — see Shipping & Returns first; it covers where we ship, processing time, and our 30-day return policy. Still stuck? Email info@rootessa.com.
- Product or ingredient questions — full ingredient lists and how each product is meant to be used are on the Disclaimer page and on each product's own page.
- Returns or a refund — covered in Terms — Refund Policy.
- Anything else about the company — see About Rootessa.
We read every email sent to info@rootessa.com ourselves — Rootessa is a small, independent brand, not a large call center.